Debbie Marcello-Bernacki, RN,CCM - CEO/ Founder
Debbie’s passion for senior care and elder care started at a young age. At 15, she volunteered at a hospital in Rochester, NY. The experience confirmed her calling to help others and work in the medical field. Debbie holds a Bachelor’s degree in nursing, advanced education in geriatric care management, legal nurse consulting and life care planning.
Debbie has extensive experience in the establishment and growth of business. Her awards and certifications include 2013 Up and Coming Businesswoman of the Year, Worldwide Leaders in Healthcare by International Association of Nurses, Simon Graduate School of Business Simulation Scholarship Award, Certification in Case Management, and Healthcare Business Acumen Certification. Debbie serves as the Senior Care Expert for Fox Rochester, providing monthly appearances with important information affecting seniors, the disabled, and those that care for them.
Tricia Marsherall, MBA - Vice President
Tricia Marsherall is responsible for overall strategic direction of the franchise including recruiting new franchise owners to the Happier and Home family and helping them acclimate to the business. She manages marketing, social media, communications, and public relation initiatives for Happier at Home. She also oversees the day-to-day operations of the Monroe, Ontario and Erie County corporate locations.
Most recently, Tricia served as Director of Operations where she oversaw the operations of a $52M foundation that supported elder care programming and support services in Rochester, NY. Prior to that role, she served as Development and Communications Coordinator at Pluta Cancer Center, part of UR Medicine.
Tricia holds a Masters of Business Administration and a Bachelor of Arts in English from St. John Fisher College in Rochester, NY. She is a graduate of the Leadership Rochester class of 2016, a program dedicated to developing community leaders, and was also selected to participate in an Enhanced Leadership Program through her former employer. Tricia was a nominee for the Ten Under 10 award at her alma mater, St. John Fisher College, an award that recognizes the career success of alumni and the commitment to serving the community. Tricia has spent her career in the non-profit and healthcare sectors, and is passionate about making a difference in the lives of elders and the disabled in our community and beyond. She has first-hand experience caring for aging grandparents, and knows the importance of helping them keep their independence and live with dignity.
We are devoted to providing the most professional, reliable and friendly caregivers or home health aides in the industry. Our caregivers truly have a passion for caring. We look for and hire mature-minded caregivers that have real life experiences in caring, that are independent thinkers, and have shown reliability and compassion throughout their life. Often times our caregivers have cared for their own loved ones and have a desire to continue to help others, for they in turn benefit from knowing that they have made a difference in the lives of others. Most importantly, we would never hire a caregiver that we wouldn’t trust to care for our own loved ones.
All of our caregivers are employees and are bonded and insured with workers’ compensation, liability, disability and unemployment insurance.